IT Services

Network Services

Elfren offers consulting, solution design, implementation, and integration, bringing to the table technology, product, and multi-domain business expertise, along with stringent quality processes and strategic alliances with product vendors.

Features

– LAN, WAN, MAN Design, Implementation & Management

– Hubs, Switches, Routers etc. Monitoring & Management

– Bandwidth Utilization Monitoring and Network Performance Tracking & Reporting.

– Real-time Notifications & Alerts.</p?

– Network Bottlenecks & Clogging Resolution.

– Network Security Management and Remote Monitoring & Management.

– Policy Defining & Implementation.

– Contingency Measures & Risk Alleviation

 

Data Center Services

Features

– DC Design, Implementation & Management

– Disaster Recovery Setup, Monitoring & Management

– Remote Monitoring & Management of DC Equipment

– Data Backup Management (DCOs) and Server Hosting & Co-location Services

– DC Consolidation, Migration & Optimization- ITIL-Based Service Delivery & Consulting- Green DC Solutions & Services

 

Facilities Management Services

Features

– Skilled Manpower Resources- L1 / L2 / L3 level

– End-User / Server / Network / Storage / Peripherals

– Well-defined Scope of Work (SOW) and Competitive SLAs

– 24×7 Shifts and Vendor Management

– End-to-End Project Management and Industry Best Practices

 

Remote IT Infrastructure Management (RIM) Services

Features

– Remote Monitoring & Management of EU/Servers/Network/Storage Devices.

– Onsite / Offsite services and Leveraging Advanced Technology Tools

– Rapid Response & Issues Resolution

– Improved SLAs and Maintain Up-to-Date Software Licenses & Versions

– Multi-skilled & Experienced Resource Pool

– Round-the-Clock Operations and Accurate Reporting (Uptime, Usage etc).

 

Server Management

Features

– Implementation, Monitoring & Management and Consolidation & Virtualization

– OS & Application Maintenance and Systems Resource Tracking

– Performance Thresholds & Alerts

– Data Backup Scheduling and Risk Assessment & Mitigation

– 24x7x365 Operations

– Reporting & Analysis

 

Cloud Computing Services

Features

– Software-as-a-Service (SaaS)

– Platform-as-a-Service (PaaS)

– Infrastructure-as-a-Service (IaaS)

– Public Cloud – Shared, Dedicated Services

– Private & Hybrid Cloud Services E.g.: Service Desk, CRM, SCM, HCM etc. on Cloud

  • Application Services
  • Embedded System Development
  • Mobile Device Management
  • Infrastructure Management Services